Terms & Services

OVERVIEW

Welcome to Margot and Mae Charleston. Throughout this site, the terms “we,” “us,” and “our” refer to Margot and Mae Charleston.

We operate this store and website, including all related content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services.

These Terms of Service (“Terms”) outline your rights and responsibilities when using our Services.

By accessing or using our website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Services.


SECTION 1 – ACCESS AND ACCOUNT

You must be at least the age of majority in your state to use our Services.

When using our store, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and for all activity under it.

Accounts may not be transferred or shared with others.


SECTION 2 – OUR PRODUCTS

We aim to display our products as accurately as possible. However, colors and appearance may vary depending on your device and settings.

We do not guarantee that products will appear exactly as shown or meet every expectation.

All product descriptions, pricing, and availability are subject to change without notice. We may limit quantities or discontinue products at any time.


SECTION 3 – ORDERS

Placing an order means you are making an offer to purchase.

We reserve the right to accept or decline any order. An order is only confirmed once payment has been processed and accepted.

Please review your order carefully before submitting, as cancellations may not be possible after confirmation.

All purchases are subject to our Return & Refund Policy.

Orders must be for personal use only and not for resale.


SECTION 4 – PRICES AND BILLING

Prices may change at any time without notice.

The price charged will be the one displayed at checkout. Prices may not include taxes, shipping, or other fees unless stated.

You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, or events outside our control.

Once your order is handed over to the carrier, responsibility passes to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including text, images, graphics, logos, and design—is owned by Margot and Mae Charleston or its partners and is protected by intellectual property laws.

You may not copy, reproduce, or use any content without our written permission.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are offered “as is” without warranties or guarantees.

Use of these tools is at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our site may include links to third-party websites. We are not responsible for their content, policies, or practices.

Use them at your own discretion.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, all purchases are made directly with Margot and Mae Charleston.

Shopify is not responsible for any issues related to purchases, products, or transactions made through our store.


SECTION 10 – PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our Services, you agree to how your information is collected and used.


SECTION 11 – FEEDBACK

If you submit reviews, comments, or suggestions, you grant us the right to use them for any purpose, including marketing.

You are responsible for ensuring your content does not violate any laws or rights.


SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.


SECTION 13 – PROHIBITED USES

You may not use our Services:

  • For unlawful or harmful purposes
  • To violate laws or regulations
  • To infringe on intellectual property
  • To transmit harmful code or spam
  • To collect personal data without consent

We may suspend or terminate access if these Terms are violated.


SECTION 14 – TERMINATION

We may terminate your access to our Services at any time without notice.

You remain responsible for any outstanding obligations.


SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted, secure, or error-free use of our Services.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Margot and Mae Charleston is not liable for any indirect, incidental, or consequential damages resulting from your use of our Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Margot and Mae Charleston and its partners from any claims arising from your breach of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any part of these Terms is found to be unenforceable, the remaining sections will remain valid.


SECTION 19 – ENTIRE AGREEMENT

These Terms represent the full agreement between you and us regarding your use of our Services.


SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms. We may transfer ours without notice.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the United States and applicable state laws.


SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of our Services means you accept those changes.


SECTION 23 – CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

📧 Support@margotandmaecharleston.com